Selecting an Auto Glass Replacement Shop

When a windshield or another piece of auto glass breaks on a vehicle, many people aren´t quite sure who to call. Oftentimes, they´ll call a regular glass or window shop only to find that the two types of glass work are completely different industries.

Other times, they´ll call their local auto body shop or repair facility and find out that they don´t replace auto glass either. In many cases, these shops will take the vehicle in and bring in an auto glass replacement company but the customer usually ends up paying more than they should.

A better way to get a windshield or a door glass replaced is to find a good auto glass replacement company. These companies specialize in replacing automotive glass and know all of the safety issues and federal laws governing the installation of these vital pieces of your car.

In fact, much of the glass in a car is considered part of the car´s safety system. For example, the windshield helps support the roof of the car in the case of a rollover accident and it also works in conjunction with the passenger side airbag. Because of its critical role, only a professional installation using the proper adhesives, primers and techniques will do.

How do you know if an auto glass replacement shop follows the appropriate guidelines? Membership in two key associations shows a glass replacement shop´s commitment to safe auto glass installations. These two associations are the NGA and AGRSS.

The National Glass Association is the auto glass replacement industry´s trade association. An excerpt from the NGA´s Mission Statement says it all, “To provide information and education, as well as promote quality workmanship, ethics, and safety in the architectural, automotive and window and door glass industries.”

The NGA certifies auto glass technicians at all levels. The highest NGA certification is the Master level. These technicians are the cream of the crop and highly experienced. If you have a high-end car, request an NGA Certified Master Technician. When you choose a shop that is an NGA member that employs NGA certified technicians, you can be sure the technicians have the training required to restore your car to its factory original crashworthiness.

The Auto Glass Replacement Safety Standards Council, or the AGRSS, is a non-profit organization dedicated to safe auto glass replacements. It is comprised of industry member organizations who value safety as one of their primary goals. Auto glass replacement companies who belong to this organization are committed to safe auto glass practices and techniques.

In addition to a glass shop´s commitment to safety through the organizations they belong to, find an auto glass replacement shop that uses quality materials. Original equipment manufacturer (OEM) glass and adhesive systems are preferred and oftentimes cost the same as after-market knockoffs in competitive markets. Find out if your vehicle will be safe to drive after the installation or if the adhesive will need to cure first. Even the best adhesives must cure before the car is safe to drive. OEM quick cure adhesives are available if time is of the essence however they generally cost more. Reputable shops will make sure you are aware of how long your car will be disabled.

Most auto glass replacement companies have both mobile and in-shop service for your convenience. Choose the option that best suits your needs. If you want them to come to your home or business, this frees you up from sitting in a waiting room while they do the job. Mobile service is about as convenient as possible though you will usually not be given an exact time but rather a range of several hours.

Auto glass replacement shops can be found in the yellow pages under Glass/Automotive. A better way to find a quality shop is to get a referral. Word of mouth referrals from trusted sources are invaluable. Dealerships and insurance agents are especially good sources to ask because they deal with auto glass companies on a daily basis.

For example, if your Mercedes dealer has a favorite technician or glass company, he´ll let you know. You can be assured that the recommended shop has a great deal of Mercedes experience and has earned the trust and respect of your dealer.

In addition, your insurance agent has a great deal of clout with the auto glass shop. Asking your insurance agent for a referral, even if you won´t be filing a claim, gives you the upper hand in the transaction. The glass shop depends on insurance claims and referrals and will do everything to keep you happy, satisfied and safe. You´ll likely get priority service when the shop knows you are affiliated with an insurance agent.

Finding a good auto glass replacement shop is just a phone call or even an internet web search away. In calling or researching the shops, inquire about their NGA and AGRSS memberships, ask about their safety procedures and find out if their technicians are certified with the NGA.

Written by CelesteStewart
Celeste Stewart is a successful freelance writer with a background in telecommunications and marketing.

Three Auto Repairs You Can Do at Home: Change Oil, Battery, Wipers

If you own a car, you might one day decide to tackle some of the simpler kind of repairs yourself. Here are three easy repairs you can do yourself with the help of a few tools and a little time:

Change the oil:

How often do you need to change your oil? Experts disagree. Much depends on the age and condition of the engine, your driving habits (high speed, peeling out, dirt roads), whether your car is driven primarily on the highway or around town and other factors, such as extreme heat or cold climate.. Owners’ manuals may recommend going 3,000 miles between oil changes, or 10,000.  The famous “Car Talk” experts, Tom and Ray, recommend changing it every 5,000 miles. Check your oil level every 3-400 miles – if it looks dark, change it.

Since clean oil is essential to the proper operation of your vehicle, let’s talk about oil for a moment. In the high temperatures connected to engine operation, oil breaks down and becomes less efficient as a lubricant. Engine parts start to rub against each other. Also, the additives in oil get used up resulting in a loss of engine efficiency. Also, oil tends to pick up dust, combustion byproducts and water, and hold them in suspension. Once the oil is saturated with contaminants, it will stop absorbing them. When the oil is changed, the left-behind sludge stays in your engine.

Now, let’s get started:

You’ll need a jack and jack stand or some ramps, newspapers, an oil filter wrench, box-end wrench and a large bowl or bucket to contain the old oil.

Take your car for a little trip around the streets, to heat and thin the oil so it will drain completely. If you don’t have a heat gauge, turn on the heater and drive until your feet get warm. Take the car home and park it on a flat spot. Pull the emergency brake on. Use jack stands.

Get under the car with the container and open the drain plug. Look for it close to the ground – look for a label, “drain plug.” Don’t mistake it for the transmission plug; the oil plug has a smaller nut and will feel hot to the touch. Don’t take the nut all the way off. Spread the newspaper under the car. Locate the oil filter (a blunt cone). Put the container under the grain plug. Adjust so the stream goes straight down, then remove. It will take about two minutes to drain all the oil. When the oil is drained, remove the oil filter. Take it out carefully, it will contain some oil. Keep your face out of the way. Drain its oil into the container. Open the hood of the car and remove the oil filter cap. At this point you can take a break, give the oil a chance to finish draining. Before replacing the oil filter, stick a finger in the drain pan, coat the rubber gasket on the filter’s bottom with oil. Take a clean cloth and wipe the metal circle where the oil filter will sit. When it is clean, thread the new filter on. Tighten it by hand or use a socket wrench. The drain plug needs a new sealing washer. With that installed, reinstall the drain plug. Don’t tighten it too tight. Using a funnel, pour the contents of the drain pan into an empty bottle. Close it up tight and clean the funnel. Using the cleaned funnel, pour in your quarts of oil into the oil filter hole. Check the level – it should read “full.” (DO NOT OVERFILL. Too much oil can be whipped into a froth by the swiftly-turning crankshaft, and the pump can’t deal with froth). Recycle the old oil filter in a plastic bag. Most national chains like Jiffylube, Grease Monkey, etc., will accept your used oil and filter. Start the car and check for leaks. Later in the day, check the level again and for leaks. Check your oil often if your car is an older model – sooner or later, all cars start burning oil.

Here are some tips for changing your oil:

Make sure you are unscrewing the right drain plug. Even mechanics sometimes err here.

Wear gloves, and spread newspaper under the drain pan before draining the oil. An old blanket may work even better.

For old cars, use a thick oil such as 10W40. In winter, oil stays thick, so go to a thinner oil like 5W30.

Before starting to change your oil, rub some dishwashing detergent into your hands like a hand lotion. Your hands will come a lot cleaner.

Replace the Battery

Disconnect the terminals from the old battery (negative/black first, then and take it with you when you go to buy the new one. Your dealer or your mechanic will know which is the right battery for your car. Clean the terminals using a wire brush and a water/baking soda mixture. Buy the proper battery for your car (ask the dealer or your mechanic). Take the old battery with you for recycling. Disconnect the terminals and replace if damaged. Install the new battery (use the same orientation used in the old battery) and fit the frame around it. Fasten securely. Connect the terminals to the battery – positive to positive then negative to negative. Make sure they’re good and tight.

Then, start the engine to test the battery.

 Here are some tips about batteries:

Before you disconnect the battery, be sure you know the code to your anti-theft radio, as disconnecting the battery wipes the code from the radio’s memory.

Wear safety glasses when changing the battery. There is a battery terminal protection spray that will fight corrosion and prolong battery life.

On GM cars, take special care not to over-tighten the bolts on the side terminals, for if may break the alpha terminal to break, requiring the purchase of another battery.

Check the date code sticker on the battery you buy. If it is older than six months, reject it.

Wear gloves while changing your battery, and after the job is done, try not to touch anything until you can clean up. Battery acid has a disappointing affect on concrete, rubber, paint, plastic and your skin.

Replacing Windshield Wipers

 When you buy your new wiper blades, you will usually find included with the rubber wipers the support structure. The entire assembly is called the “wiper blade.

At the store, look up the car’s make and model in their reference books, or have a clerk do this for you.  Make sure you get the proper wiper blades for your car. 

The package also includes several styles of blade attachments: a small plastic piece that fastens the new blade to the wiper arm. Use the same style as was on your old blades.

Remove the old blades by pulling them up and away from the car until they stick out from the windshield.

Remove the small plastic piece holding the blade to the support structure. Use a screwdriver to depress the small tab. There may be a small metal bump with two tabs on the sides; push down on the tabs and pull hard. Replace the old attachment with the new one. Fix the blade to the windshield wiper arm. Turn on the wipers to test them. If they slip, make sure the attachments are seated firmly.

Here are some tips regarding wiper blades:

Replacing Windshield Wipers

1. When you buy your new wiper blades, you will usually find included with the rubber wipers the support structure. The entire assembly is called the “wiper blade.”

2. At the store, look up the car’s make and model in their reference books, or have a clerk do this for you. Make sure you get the proper wiper blades for your car.

3. The package also includes several styles of blade attachments: a small plastic piece that fastens the new blade to the wiper arm. Use the same style as was on your old blades.

4. Remove the old blades by pulling them up and away from the car until they stick out from the windshield.

5. Remove the small plastic piece holding the blade to the support structure. Use a screwdriver to depress the small tab. There may be a small metal bump with two tabs on the sides; push down on the tabs and pull hard.

6. Replace the old attachment with the new one.

7. Fix the blade to the windshield wiper arm.

8. Turn on the wipers to test them. If they slip, make sure the attachments are seated firmly.

Here are some tips regarding wiper blades:

You have the option of replacing just the rubber blade, but it is better to replace the whole thing, because not all refills are the same in width.

Expect some fumbling if this is the first time you have changed your wiper blades.

Handle the wiper blades carefully; do not let them bang against the windshield.

Never run your windshield wipers over ice.

Make your wipers last longer by occasionally leaving them on when you turn the engine off. This bends the rubber in the other directions and helps prevent the wipers developing a “memory.”

Armor All or a similar product used on the rubber blades will help keep them flexible and long-lasting.

After you have done these repairs several times, you will be in a position to advance to more complex repairs. Eventually you will save enough to buy a new car!

Written by Susan Rand
Freelance writer, editor, teacher and mentor, owner of The Pygmy Press, a writing services company.

www.nuproautoglass.com Auto glass replacement and repair in VA, MD, and DC. Nu-Pro Mobile Auto Glass offers fast auto glass replacement and repair and free mobile service.

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